1.2 THE
ADVERTISING LICENSE TO DO BUSINESS: A NEWS FILTER
In arguing
for the benefits of the free market as a means of controlling
dissident opinion in the mid-nineteenth century, the Liberal
chancellor of the British exchequer, Sir George Lewis, noted
that the market would promote those papers “enjoying
the preference of the advertising public.” (41) Advertising did, in fact, serve as a powerful mechanism
weakening the working-class press. Curran and Seaton give
the growth of advertising a status comparable with the increase
in capital costs as a factor allowing the market to accomplish
what state taxes and harassment failed to do, noting that
these “advertisers thus acquired a de facto licensing
authority since, without their support, newspapers ceased
to be economically viable.” (42)
Before advertising
became prominent, the price of a newspapepr had to cover
the costs of doing business. With the growth of advertising,
papers that attracted ads could afford a copy price well
below production costs. This put papers lacking in advertising
at a serious disadvantage: their prices would tend to be
higher, curtailing sales, and they would have less surplus
to invest in improving the salability of the paper. For
this reason, an advertising-based system will tend to drive
out of existence or into marginality the media companies
and types that depend on revenue from sales alone. With
advertising, the free market does not yield a neutral system
in which final buyer choice decides. The advertisers’
choices influence media prosperity and survival.(43)
The ad-based media receive an advertising subsidy that gives
them a price-marketing-quality edge, which allows them to
encroach on and further weaken their ad-free (or ad-disadvantaged)
rivals.(44)
In fact,
advertising has played a potent role in increasing concentration
even among rivals that focus with equal energy on seeking
advertising revenue. A market share and advertising edge
on the part of one paper or television station will give
it additional revenue to compete more effectively—promote
more aggressively, buy more salable features and programs—and
the disadvantaged rival must add expenses it cannot afford
to try to stem the cumulative process of dwindling market
and revenue share. The crunch is often fatal, and it helps
explain the death of many large-circulation papers and magazines
and the attrition in the number of newspapers. (45)
From the
time of the introduction of press advertising, therefore,
working-class and radical papers have been at a serious
disadvantage. Their readers have tended to be of modest
means, a factor that has always affected advertiser interest.
One advertising executive stated in 1856 that some journals
are poor vehicles because “their readers are not purchasers,
and any money thrown upon them is so much thrown away.”
(46) The same force took a heavy toll
of the post-WWII social-democratic press in Great Britain,
with the Daily Herald, News Chronicle, and Sunday Citizen
failing or absorbed into establishment systems between 1960
and 1967, despite a collective average daily readership
of 9.3 million. As James Curran points out, with 4.7 million
readers in its last year, “the Daily Herald actually
had almost double the readership of The Times, the Financial
Times and the Guardian combined.” What is more, surveys
showed that its readers “thought more highly of their
paper than the regular readers of any other popular newspaper,”
and “they also read more in their paper than the readers
of other popular papers despite being overwhelmingly working
class.” (47) The death of the
Herald, as well as of the News Chronicle and Sunday Citizen,
was in large measure a result of progressive strangulation
by lack of advertising support. The Herald, with 8.1 percent
of national daily circulation, got 3.5 percent of net advertising
revenue; the Sunday Citizen got one-tenth of the net advertising
revenue of the Sunday Times and one-seventh that of the
Observer. Curran argues persuasively that the loss of these
three papers was an important contribution to the declining
fortunes of the Labor party, in the case of the Herald specifically
removing a mass-circulation institution that provided “an
alternative framework of analysis and understanding that
contested the combination systems of representation in both
broadcasting and the mainstream press.” (48)
A mass movement without any major media support,
and subject to a great deal of active press hostility, suffers
a serious disability, and struggles against grave odds.
The successful
media today are fully attuned to the crucial importance
of audience “quality”: CBS proudly tells its
shareholders that while it “continuously seeks to
maximize audience delivery,” it has developed a new
“sales tool” with which it approaches advertisers:
“Client Audience Profile, or CAP, will help advertisers
optimize the effectiveness of their network television schedules
by evaluating audience segments in proportion to usage levels
of advertisers’ products and services.” (49) In short, the mass media are interested in attracting audiences
with buying power, not audiences per se; it is affluent
audiences that spark advertiser interest today, as in the
nineteenth century. The idea that the drive for large audiences
makes the mass media “democratic” thus suffers
from the initial weakness that its political analogue is
a voting system weighted by income!
The power
of advertisers over television programming stems from the
simple fact that they buy and pay for the programs—they
are the “patrons” who provide the media subsidy.
As such, the media compete for their patronage, developing
specialized staff to solicit advertisers and necessarily
having to explain how their programs serve advertisers’
needs. The choices of these patrons greatly affect the welfare
of the media, and the patrons become what William Evan calls
“normative reference organizations,” (50)
whose requirements and demands the media must accommodate
if they are to succeed. (51)
For a television
network, an audience gain or loss of one percentage point
in the Nielsen ratings translates into a change in advertising
revenue of from $80 to $100 million a year , with some variation
depending on measures of audience “quality.”
The stakes in audience size and affluence are thus extremely
large, and in a market system there is a strong tendency
for such considerations to affect policy profoundly. This
is partly a matter of institutional pressures to focus on
the bottom line, partly a matter of the continouous interaction
of the media organization with patrons who supply the revenue
dollars. As Grant Tinker, then head of NBC, observed, television
“is an advertising-supported medium, and to the extent
that support falls out, programming will change.”
(52)
Working-class
and radical media also suffer from the political discrimination
of advertisers. Political discrimination is structured into
advertising allocations by the stress on people with money
to buy. But many firms will always refuse to patronize ideological
enemies and those whom they perceive as damaging their interests,
and cases of overt discrimination add to the force of the
voting system weighted by income. Public-television station
WNET lost its corporate funding from Gulf & Western
in 1985 after the station showed the documentary “Hungry
for Profit”, which contains material critical of multinational
corporate activities in the Third World. Even before the
program was shown, in anticipation of negative corporate
reaction, station officials “did all we could to get
the program sanitized.” (53) The
chief executive of G & W complained to the station that
the program was “virulently anti-business if not anti-American,”
and that the station’s carrying the program was not
the behavior “of a friend” of the corporation.
The London Economist says that “Most people believe
that WNET would not make the same mistake again.”
(54)
In addition
to discrimination against unfriendly media institutions,
advertisers also choose selectively among programs on the
basis of their own principles. With rare exceptions these
are culturally and politically conservative. (55)
Large corporate advertisers on television will rarely
sponsor programs that engage in serious criticisms of corporate
activities, such as the problem of environmental degradation,
the workings of the military-industrial complex, or corporate
support of and benefits from Third World tyrannies. Erik
Barnouw recounts the history of a proposed documentary series
on environmental problems by NBC at a time of great interest
in these issues. Barnouw notes that although at that time
a great many large companies were spending money on commercials
and other publicity regarding environmental problems, the
documentary series failed for want of sponsors. The problem
was one of excessive objectivity in the series, which included
suggestions of corporate or systemic failure, whereas the
corporate message “was one of reassurance.”
(56)
Television
networks learn over time that such programs will not sell
and would have to be carried at financial sacrifice, and
that, in addition, they may offend powerful advertisers.
(57) With the rise in the price of advertising
spots, the forgone revenue increases; and with increasing
market pressure for financial performance and the diminishing
constraints form regulation, an advertising-based media
system will gradually increase advertising time and marginalize
or eliminate altogether programming that has significant
public-affairs content.(58)
Advertisers
will want, more generally, to avoid programs with serious
complexities and disturbing controversies that interfere
with the “buying mood.” They seek programs that
will lightly entertain and thus fit in with the spirit of
the primary purpose of program purchases—the dissemination
of a selling message. Thus, over time, instead of programs
like “The Selling of the Pentagon,” it is a
natural evolution of a market seeking sponsor dollars to
offer programs such as “A Bird’s-Eye View of
Scotland,” “Barry Goldwater’s Arizona,”
and “Mr. Rooney Goes to Dinner”—a CBS
program on “how Americans eat when they dine out,
where they go and why.” (59) There
are exceptional cases of companies willing to sponsor serious
programs, sometimes a result of recent embarrassments that
call for a public-relations offset. (60) But even in these cases the companies will usually not want
to sponsor close examination of sensitive and divisive issues—they
prefer programs on Greek antiquities, the ballet, and items
of cultural and national history and nostalgia. Barnouw
points out an interesting contrast: commercial-television
drama “deals almost wholly with the here and now,
as processed via advertising budgets,” but on public
television, culture “has come to mean ‘other
cultures’, American civilization, here and now, is
excluded form consideration.”(61)
Television
stations and networks are also concerned to maintain audience
“flow” levels, i.e., to keep people watching
from program to program, in order to sustain advertising
ratings and revenue. Airing program interludes of documentary-cultural
matter that cause station switching is costly, and over
time a “free” (i.e., ad-based) commercial system
will tend to excise it. Such documentary-cultural-critical
materials will be driven out of secondary media vehicles
as well, as these companies strive to qualify for advertiser
interest, although there will always be some cultural-political
programming trying to come into being or surviving on the
periphery of the mainstream media.
1.3 SOURCING MASS-MEDIA NEWS: ANOTHER FILTER
The mass
media are drawn into a symbiotic relationship with powerful
sources of information by economic necessity and reciprocity
of interest. The media need a steady, reliable flow of the
raw material of news. They have daily news demands and imperative
news schedules that they must meet. They cannot afford to
have reporters and cameras at all places where important
stories may break. Economics dictates that they concentrate
their resources where significant news often occurs, where
important rumors and leaks abound, and where regular press
conferences are held. The white house, the pentagon, and
the state department, in Washington D.C., are central nodes
of such news activity. On a local basis, city hall and the
police department are the subject of regular news “beats”
for reporters. Business corporations and trade groups are
also regular and credible purveyors of stories deemed newsworthy.
These bureaucracies turn out a large volume of material
that meets the demands of news organizations for reliable,
scheduled flows. Mark Fishman calls this “the principle
of bureaucratic affinity: only other bureaucracies can satisfy
the input needs of a news bureaucracy.” (62)
Government
and corporate sources also have the great merit of being
recognizable and credible by their status and prestige.
This is important to the mass media. As Fishman notes,
Newsworkers
are predisposed to treat bureaucratic accounts as factual
because news personnel participate in upholding a normative
order of authorized knowers in the society. Reporters
operate with the attitiude that officials ought to know
what it is their job to know. In particular, a newsworker
will recognize an official’s claim to knowledge
not merely as a claim, but as a credible, competent piece
of knowledge. This amounts to a moral division of labor:
officials have and give the facts; reporters merely get
them. (63)
Another reason for the heavy weight given to official source
is that the mass media claim to be “objective”
dispensers of the news. Partly to maintain the image of
objectivity, but also to protect themselves from criticisms
of bias and the threat of libel suits, they need material
that can be portrayed as presumptively accurate. (64)
This is also partly a matter of cost: taking information
from sources that may be presumed credible reduces investigative
expense, whereas material from sources that are not prima
facie credible, or that will elicit criticism and threats,
requires careful checking and costly research.
The magnitude
of the public-information operations of large government
and corporate bureaucracies that constitute the primary
news sources is vast and ensures special access to the media.
The pentagon, for example, has a public-information service
that involves many thousands of employees, spending hundreds
of millions of dollars every year and dwarfing not only
the public-information resources of any dissenting individual
or group but the aggregate of such groups. In 1979 and 1980,
during a brief interlude of relative openness (since closed
down), the US air force revealed that its public-information
outreach included the following:
140 newspapers,
690,000 copies per week
Airman magazine, monthly circulation 125,000
34 radio and 17 TV stations, primarily overseas
45,000 headquarters and unit news releases
615,000 hometown news releases
6,600 interviews with news media
3,200 news conferences
500 news media orientation flights
50 meetings with editorial boards
11,000 speeches (65)
This excludes
vast areas of the air force’s public-information effort.
Writing back in 1970, senator J.W. Fulbright had found that
the air force public-relations effort in 1968 involved 1,305
full-time employees, exclusive of additional thousands that
“have public functions collateral to other duties.”
(66) The air force at that time offered
a weekly film-cllip service for TV and a taped features
program for use three times a week, sent to 1,139 radio
stations; it also produced 148 motion pictures, of which
24 were released for public consumption. (67)
There is no reason to believe that the air force public-relations
effort has diminished since the 1960s. (68)
Note that
this is just the air force. The three other branches also
have massive programs, and there is a separate, overall
public-information program under an assistant secretary
of defense for public affairs in the pentagon. In 1971,
and Armed Forces Journal survey revealed that the pentagon
was publishing a total of 371 magazines at an annual cost
of some $57 million, an operation sixteen times larger than
the nation’s biggest publisher. In an update in 1982,
the Air Force Journal International indicated that the pentagon
was publishing 1,203 periodicals. (69) To put this into perspective, we may note the scope of public-information
operations of the American Friends Service Committee (AFSC)
and the National Council of the Churches of Christ (NCC),
two of the largest of the nonprofit organizations that offer
a consistently challenging voice to the views of the pentagon.
The AFSC’s main office information-services budget
in 1984-85 was under $500,000, with eleven staff people. (70) Its institution-wide press releases
run at about two hundred per year, its press conferences
thirty a year, and it produces about one film and two or
three slide shows a year. It does not offer film clips,
photos, or taped radio programs to the media. The NCC Office
of Information has an annual budget of some $350,000, issues
about a hundred news releases per year, and holds four press
conferences annually. (71) The ratio
of air force news releases and press conferences to those
of the AFSC and NCC taken together are 150 to 1 (or 2,200
to 1 if we count hometown news releases of the air force),
and 94 to 1 respectively. Aggregating the other services
would increase the differential by a large factor.
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