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Manufacturing Consent

1.2 THE ADVERTISING LICENSE TO DO BUSINESS: A NEWS FILTER

In arguing for the benefits of the free market as a means of controlling dissident opinion in the mid-nineteenth century, the Liberal chancellor of the British exchequer, Sir George Lewis, noted that the market would promote those papers “enjoying the preference of the advertising public.” (41) Advertising did, in fact, serve as a powerful mechanism weakening the working-class press. Curran and Seaton give the growth of advertising a status comparable with the increase in capital costs as a factor allowing the market to accomplish what state taxes and harassment failed to do, noting that these “advertisers thus acquired a de facto licensing authority since, without their support, newspapers ceased to be economically viable.” (42)

Before advertising became prominent, the price of a newspapepr had to cover the costs of doing business. With the growth of advertising, papers that attracted ads could afford a copy price well below production costs. This put papers lacking in advertising at a serious disadvantage: their prices would tend to be higher, curtailing sales, and they would have less surplus to invest in improving the salability of the paper. For this reason, an advertising-based system will tend to drive out of existence or into marginality the media companies and types that depend on revenue from sales alone. With advertising, the free market does not yield a neutral system in which final buyer choice decides. The advertisers’ choices influence media prosperity and survival.(43) The ad-based media receive an advertising subsidy that gives them a price-marketing-quality edge, which allows them to encroach on and further weaken their ad-free (or ad-disadvantaged) rivals.(44)

In fact, advertising has played a potent role in increasing concentration even among rivals that focus with equal energy on seeking advertising revenue. A market share and advertising edge on the part of one paper or television station will give it additional revenue to compete more effectively—promote more aggressively, buy more salable features and programs—and the disadvantaged rival must add expenses it cannot afford to try to stem the cumulative process of dwindling market and revenue share. The crunch is often fatal, and it helps explain the death of many large-circulation papers and magazines and the attrition in the number of newspapers. (45)

From the time of the introduction of press advertising, therefore, working-class and radical papers have been at a serious disadvantage. Their readers have tended to be of modest means, a factor that has always affected advertiser interest. One advertising executive stated in 1856 that some journals are poor vehicles because “their readers are not purchasers, and any money thrown upon them is so much thrown away.” (46) The same force took a heavy toll of the post-WWII social-democratic press in Great Britain, with the Daily Herald, News Chronicle, and Sunday Citizen failing or absorbed into establishment systems between 1960 and 1967, despite a collective average daily readership of 9.3 million. As James Curran points out, with 4.7 million readers in its last year, “the Daily Herald actually had almost double the readership of The Times, the Financial Times and the Guardian combined.” What is more, surveys showed that its readers “thought more highly of their paper than the regular readers of any other popular newspaper,” and “they also read more in their paper than the readers of other popular papers despite being overwhelmingly working class.” (47) The death of the Herald, as well as of the News Chronicle and Sunday Citizen, was in large measure a result of progressive strangulation by lack of advertising support. The Herald, with 8.1 percent of national daily circulation, got 3.5 percent of net advertising revenue; the Sunday Citizen got one-tenth of the net advertising revenue of the Sunday Times and one-seventh that of the Observer. Curran argues persuasively that the loss of these three papers was an important contribution to the declining fortunes of the Labor party, in the case of the Herald specifically removing a mass-circulation institution that provided “an alternative framework of analysis and understanding that contested the combination systems of representation in both broadcasting and the mainstream press.” (48) A mass movement without any major media support, and subject to a great deal of active press hostility, suffers a serious disability, and struggles against grave odds.

The successful media today are fully attuned to the crucial importance of audience “quality”: CBS proudly tells its shareholders that while it “continuously seeks to maximize audience delivery,” it has developed a new “sales tool” with which it approaches advertisers: “Client Audience Profile, or CAP, will help advertisers optimize the effectiveness of their network television schedules by evaluating audience segments in proportion to usage levels of advertisers’ products and services.” (49) In short, the mass media are interested in attracting audiences with buying power, not audiences per se; it is affluent audiences that spark advertiser interest today, as in the nineteenth century. The idea that the drive for large audiences makes the mass media “democratic” thus suffers from the initial weakness that its political analogue is a voting system weighted by income!

The power of advertisers over television programming stems from the simple fact that they buy and pay for the programs—they are the “patrons” who provide the media subsidy. As such, the media compete for their patronage, developing specialized staff to solicit advertisers and necessarily having to explain how their programs serve advertisers’ needs. The choices of these patrons greatly affect the welfare of the media, and the patrons become what William Evan calls “normative reference organizations,” (50) whose requirements and demands the media must accommodate if they are to succeed. (51)

For a television network, an audience gain or loss of one percentage point in the Nielsen ratings translates into a change in advertising revenue of from $80 to $100 million a year , with some variation depending on measures of audience “quality.” The stakes in audience size and affluence are thus extremely large, and in a market system there is a strong tendency for such considerations to affect policy profoundly. This is partly a matter of institutional pressures to focus on the bottom line, partly a matter of the continouous interaction of the media organization with patrons who supply the revenue dollars. As Grant Tinker, then head of NBC, observed, television “is an advertising-supported medium, and to the extent that support falls out, programming will change.” (52)

Working-class and radical media also suffer from the political discrimination of advertisers. Political discrimination is structured into advertising allocations by the stress on people with money to buy. But many firms will always refuse to patronize ideological enemies and those whom they perceive as damaging their interests, and cases of overt discrimination add to the force of the voting system weighted by income. Public-television station WNET lost its corporate funding from Gulf & Western in 1985 after the station showed the documentary “Hungry for Profit”, which contains material critical of multinational corporate activities in the Third World. Even before the program was shown, in anticipation of negative corporate reaction, station officials “did all we could to get the program sanitized.” (53) The chief executive of G & W complained to the station that the program was “virulently anti-business if not anti-American,” and that the station’s carrying the program was not the behavior “of a friend” of the corporation. The London Economist says that “Most people believe that WNET would not make the same mistake again.” (54)

In addition to discrimination against unfriendly media institutions, advertisers also choose selectively among programs on the basis of their own principles. With rare exceptions these are culturally and politically conservative. (55) Large corporate advertisers on television will rarely sponsor programs that engage in serious criticisms of corporate activities, such as the problem of environmental degradation, the workings of the military-industrial complex, or corporate support of and benefits from Third World tyrannies. Erik Barnouw recounts the history of a proposed documentary series on environmental problems by NBC at a time of great interest in these issues. Barnouw notes that although at that time a great many large companies were spending money on commercials and other publicity regarding environmental problems, the documentary series failed for want of sponsors. The problem was one of excessive objectivity in the series, which included suggestions of corporate or systemic failure, whereas the corporate message “was one of reassurance.” (56)

Television networks learn over time that such programs will not sell and would have to be carried at financial sacrifice, and that, in addition, they may offend powerful advertisers. (57) With the rise in the price of advertising spots, the forgone revenue increases; and with increasing market pressure for financial performance and the diminishing constraints form regulation, an advertising-based media system will gradually increase advertising time and marginalize or eliminate altogether programming that has significant public-affairs content.(58)

Advertisers will want, more generally, to avoid programs with serious complexities and disturbing controversies that interfere with the “buying mood.” They seek programs that will lightly entertain and thus fit in with the spirit of the primary purpose of program purchases—the dissemination of a selling message. Thus, over time, instead of programs like “The Selling of the Pentagon,” it is a natural evolution of a market seeking sponsor dollars to offer programs such as “A Bird’s-Eye View of Scotland,” “Barry Goldwater’s Arizona,” and “Mr. Rooney Goes to Dinner”—a CBS program on “how Americans eat when they dine out, where they go and why.” (59) There are exceptional cases of companies willing to sponsor serious programs, sometimes a result of recent embarrassments that call for a public-relations offset. (60) But even in these cases the companies will usually not want to sponsor close examination of sensitive and divisive issues—they prefer programs on Greek antiquities, the ballet, and items of cultural and national history and nostalgia. Barnouw points out an interesting contrast: commercial-television drama “deals almost wholly with the here and now, as processed via advertising budgets,” but on public television, culture “has come to mean ‘other cultures’, American civilization, here and now, is excluded form consideration.”(61)

Television stations and networks are also concerned to maintain audience “flow” levels, i.e., to keep people watching from program to program, in order to sustain advertising ratings and revenue. Airing program interludes of documentary-cultural matter that cause station switching is costly, and over time a “free” (i.e., ad-based) commercial system will tend to excise it. Such documentary-cultural-critical materials will be driven out of secondary media vehicles as well, as these companies strive to qualify for advertiser interest, although there will always be some cultural-political programming trying to come into being or surviving on the periphery of the mainstream media.


1.3 SOURCING MASS-MEDIA NEWS: ANOTHER FILTER

The mass media are drawn into a symbiotic relationship with powerful sources of information by economic necessity and reciprocity of interest. The media need a steady, reliable flow of the raw material of news. They have daily news demands and imperative news schedules that they must meet. They cannot afford to have reporters and cameras at all places where important stories may break. Economics dictates that they concentrate their resources where significant news often occurs, where important rumors and leaks abound, and where regular press conferences are held. The white house, the pentagon, and the state department, in Washington D.C., are central nodes of such news activity. On a local basis, city hall and the police department are the subject of regular news “beats” for reporters. Business corporations and trade groups are also regular and credible purveyors of stories deemed newsworthy. These bureaucracies turn out a large volume of material that meets the demands of news organizations for reliable, scheduled flows. Mark Fishman calls this “the principle of bureaucratic affinity: only other bureaucracies can satisfy the input needs of a news bureaucracy.” (62)

Government and corporate sources also have the great merit of being recognizable and credible by their status and prestige. This is important to the mass media. As Fishman notes,

Newsworkers are predisposed to treat bureaucratic accounts as factual because news personnel participate in upholding a normative order of authorized knowers in the society. Reporters operate with the attitiude that officials ought to know what it is their job to know. In particular, a newsworker will recognize an official’s claim to knowledge not merely as a claim, but as a credible, competent piece of knowledge. This amounts to a moral division of labor: officials have and give the facts; reporters merely get them. (63)


Another reason for the heavy weight given to official source is that the mass media claim to be “objective” dispensers of the news. Partly to maintain the image of objectivity, but also to protect themselves from criticisms of bias and the threat of libel suits, they need material that can be portrayed as presumptively accurate. (64) This is also partly a matter of cost: taking information from sources that may be presumed credible reduces investigative expense, whereas material from sources that are not prima facie credible, or that will elicit criticism and threats, requires careful checking and costly research.

The magnitude of the public-information operations of large government and corporate bureaucracies that constitute the primary news sources is vast and ensures special access to the media. The pentagon, for example, has a public-information service that involves many thousands of employees, spending hundreds of millions of dollars every year and dwarfing not only the public-information resources of any dissenting individual or group but the aggregate of such groups. In 1979 and 1980, during a brief interlude of relative openness (since closed down), the US air force revealed that its public-information outreach included the following:

140 newspapers, 690,000 copies per week
Airman magazine, monthly circulation 125,000
34 radio and 17 TV stations, primarily overseas
45,000 headquarters and unit news releases
615,000 hometown news releases
6,600 interviews with news media
3,200 news conferences
500 news media orientation flights
50 meetings with editorial boards
11,000 speeches (65)

This excludes vast areas of the air force’s public-information effort. Writing back in 1970, senator J.W. Fulbright had found that the air force public-relations effort in 1968 involved 1,305 full-time employees, exclusive of additional thousands that “have public functions collateral to other duties.” (66) The air force at that time offered a weekly film-cllip service for TV and a taped features program for use three times a week, sent to 1,139 radio stations; it also produced 148 motion pictures, of which 24 were released for public consumption. (67) There is no reason to believe that the air force public-relations effort has diminished since the 1960s. (68)

Note that this is just the air force. The three other branches also have massive programs, and there is a separate, overall public-information program under an assistant secretary of defense for public affairs in the pentagon. In 1971, and Armed Forces Journal survey revealed that the pentagon was publishing a total of 371 magazines at an annual cost of some $57 million, an operation sixteen times larger than the nation’s biggest publisher. In an update in 1982, the Air Force Journal International indicated that the pentagon was publishing 1,203 periodicals. (69) To put this into perspective, we may note the scope of public-information operations of the American Friends Service Committee (AFSC) and the National Council of the Churches of Christ (NCC), two of the largest of the nonprofit organizations that offer a consistently challenging voice to the views of the pentagon. The AFSC’s main office information-services budget in 1984-85 was under $500,000, with eleven staff people. (70) Its institution-wide press releases run at about two hundred per year, its press conferences thirty a year, and it produces about one film and two or three slide shows a year. It does not offer film clips, photos, or taped radio programs to the media. The NCC Office of Information has an annual budget of some $350,000, issues about a hundred news releases per year, and holds four press conferences annually. (71) The ratio of air force news releases and press conferences to those of the AFSC and NCC taken together are 150 to 1 (or 2,200 to 1 if we count hometown news releases of the air force), and 94 to 1 respectively. Aggregating the other services would increase the differential by a large factor.

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